Shipping & Delivery
We will process your order as soon as possible and you will receive a notification email. Usually, Orders received on weekends and national holidays will be processed on the same day.
Please allow 30 minutes – 1 hour for your order to arrive. If more than 2 hours have passed please email us at contact us page to review the status of your order. Refunds will be handled through email if necessary.
- FREE SHIPPING WORLDWIDE ON US $69+ (STANDARD SHIPPING)
- Express shipping to Russia and Brazil is not available.
- Delivery delay due to selling season & bad weather conditions, etc.
You will receive an order confirmation email that includes an order number and tracking number(Only for orders with tracking information). You could always track your package directly on our TRACK ORDER page with your order number.
We have Monday-Friday customer service between 9:00 am – 6:00 pm, Shanghai China Time.